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Start a Return or Exchange
Let’s get that sorted for you!
While we hope you love everything you open, we know that sometimes a gift or treat just isn't quite the perfect fit. You may return or exchange your purchase within 30 days of delivery.
First, take a peek inside your original shipping box—there should be a printed Return Sheet tucked inside to make things easy!
If that little sheet didn't make it or has gone missing, please don't worry. You can easily use our Start a Return or Exchange
form below to let us know what you need. Since you have 30 days from delivery to make a return or exchange, once you send it over, we'll email you a confirmation right away. Just print a copy of that email to tuck inside your package so we know it's yours when it arrives.
Received something damaged or flawed? Please email us as soon as possible at orders@hearttouchgifts.com (include your order #), and we'll make it right immediately!
Thank you so much for being a part of our shop family!
